Google Duplex released in Brazil
Google has announced the launch of Google Duplex in Brazil. Artificial intelligence and natural language are used in technology to automate routine operations. It can include simple tasks like making phone calls and updating records, for example. The exciting news was announced at a Google event in Brazil. According to Fabio Coelho, president of Duplex, the goal is to “assist in an increasingly natural way” in the connection between enterprises and customers.
The technology is currently being tested in three different methods in Brazil. According to Google, calls can be made to update business information in Maps and Search. It’s also feasible to examine voting locations and automate internet tasks. The latter is crucial for Brazilians as the country prepares to have elections later this year.
For commercial conversations in Brazil, the registration update process will leverage Google Duplex’s remarkable natural voice language. When necessary, the search giant will contact specific companies and request that the information displayed in Maps and Google Search be changed.
Google Duplex is being used to automate a number of tasks in Brazil
Google claims that the Google Duplex programme has resulted in more than 200 calls. In Brazil, technology already serves over 50,000 businesses. “As soon as someone answers the phone, Duplex explains that the call is part of the Google Maps update process, and then requests confirmation of the opening and closing times,” the company notes.
In addition to its business strategy, Google Duplex has additional objectives in Brazil. The technology for e-commerce automation is now being tested by the company. It is now possible to purchase a theatrical ticket directly from Google Search, thanks to a cooperation with Ingresso.com (a website for theatre tickets).
It expedites a process that can take a long time and be difficult for those who are unfamiliar with the internet. In Brazil, just a small percentage of the population is familiar with the internet and e-commerce.
People will also use Google Duplex to check their voting spot, according to a partnership with the country’s Electoral Authority. Google is making strenuous efforts to improve the intelligence of its services. Google Maps, for example, has started to estimate the cost of a trip. The search engine behemoth has intelligent AI, which can be frightening at times.